At Pass2Success Driving School, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following data:
- Personal details such as your name, phone number, and email address
Information provided when you contact us or book lessons - Website usage data including IP address, browser type, and pages visited (via cookies)
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support
- Schedule and manage driving lessons
- Improve our website and services
- Send important updates related to your bookings
We do not sell, rent, or trade your personal information to third parties.
3. Data Sharing
We may share your information only when necessary:
- With driving instructors assigned to your lessons
- When required by law or legal obligations
- With trusted service providers who help operate our website (e.g., hosting or analytics)
4. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
5. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site so we can enhance functionality and performance. You can disable cookies in your browser settings.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain types of processing
To exercise these rights, please contact us.
7. Data Retention
We only keep your personal data for as long as necessary to provide our services and comply with legal obligations.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Pass2Success Driving School
- 14 Dorrington Road, Birmingham, B42 1QS
- Email: info@pass2success.co.uk (update if different)
- Office Phone: 0333 772 4323
- Mobile: 07866 552211
